Tuesday/Wednesday 29th & 30th October 2019
Held on consecutive days, our Autumn Seminar and Management Forum offer an engaging range of important and informative subjects relevant to senior managers, directors and trustees of heritage railways, tramways and all HRA members.
The cost is £80 per day (inc vat) but by booking your delegate/s in for both days, and at least 12 days before the event we are offering 20% discount. THIS DEADLINE IS NOW 2300 THIS EVENING - Saturday 19th
Book your hotels ASAP as there are still cheap deals available -
Prices range from £58 and £56 for a central Premier Inn and the Copthorne. The Holiday Inn is on offer at £78.
These prices found on Trivago on 4th October but these will go upwards quite soon.
Tuesday 29 October – Autumn Seminar - ‘Risk and Regulation’
Session 1 - The ORR - Regulation and Supervision
Managing Risk - Paul Appleton, ORR Deputy Chief Inspector
The role of leadership in managing challenges and delivering excellent risk control
Heritage Railways: The Good, the Bad, and the Ugly! - Steve Turner, HM Principal Inspector of Railways
Reflecting on the findings from their 2019 supervisory activity
The Journey to Regain Premier Status - Jon Jones-Pratt, West Somerset Railway
JJP explains how a proactive approach with a direct relationship with the HMRI can lead to a successful turn around as he reflects on the 12 month process with the reshaping of the West Somerset Railway
Session 2 - Accident Prevention: Whose risk is it anyway?
David Dexter – Risk Engineering Manager from underwriters MS Amlin - will look at the relationship between health and safety risk management and insurance, including the cost of accidents and incidents to individuals and businesses. He will explore why accidents happen, including why people behave the way they do, to help understand the potential causes of accidents and incidents. Plus David will look at some of the main risk management exposures facing HRA members, together with some ideas to help prevent, manage and mitigate these risks.
Wednesday 30 October - HRA Autumn Management Forum
Aimed at general managers, directors, trustees and managerial teams, our Autumn Management Forum provides an ideal opportunity to network with colleagues from across the heritage railway and tramway sector … Plus it features a selection of topical and important subjects including:
The Price is Right!
Isabella Anderson from Baker-Richards (leading consultants helping cultural organisations achieve their commercial potential)
Through a mix of theory and practical examples, explore how to influence customer choices, how to increase donations, how to present your prices in an optimal way, and how to maximise sales and income through a sophisticated pricing strategy
Threats and Incidents - Planning and Reaction
Industry experts take you through the best ways to prepare for unwelcome events, how to manage those involved, how to put the media on your side, and how to stop a crisis turning into a drama!
With case studies and live examples, this event is a must for anyone tasked with preparing and responding when things happen.
Coal for Heritage Burners - Tackling the Threat ... Time to say it as it is?
The Customer Speaks! - Obtaining visitor feedback via social media
Insights and Trends - Benchmarking ... Will you particpate?
Click the 'Book Now' button to go to the online booking form.
If you want the booking to be made on behalf of your business (member railway) please select 'Business' when completing the form. You will be asked to enter your business VAT registration number and your business address.
If you are booking as an individual (you may still be a representative of a member railway) then select 'Individual' when completing the form.
Dont forget to scroll down, as on some displays there is more stuff lower down the page
For both options, full VAT invoices / receipts will be generated and sent to you by email when you complete the booking
On both days doors open for registration, tea/coffee and networking from 9.30am
The Burlington Hotel is just across the tram tracks when coming out of the Stephenson St. exit of Birmingham New Street Station, but please take care when crossing - There are designated crossing points.
The doors will open at 0930, with light refreshments available, and there will also be a buffet lunch. We expect to finish around 1630, or possibly just a little later.
Anyone with specific access, dietary or allergy requirements should tell us on the booking form
If you have any queries about this payment process, please contact firstname.lastname@example.org